TERMS & CONDITIONS
Effective Date: 08/27/2021
Welcome to Fiery Hot Nashville Chicken (“we”, “us”, or “our”). By accessing or using our website, online ordering system, or visiting our restaurant, you agree to the following Terms and Conditions. Please read them carefully.
1. Use of Website and Services
You agree that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. Our website and services are intended for lawful purposes only. Any use of our services for fraudulent, abusive, or unlawful purposes is strictly prohibited.
2. Food Allergies and Dietary Restrictions
Our dishes may contain or come into contact with allergens such as dairy, eggs, wheat, soybeans, nuts, shellfish, and others. While we take steps to minimize cross-contamination, we cannot guarantee that our food is completely allergen-free. Customers with food allergies consume our food at their own risk.
3. Refunds and Chargebacks
All sales are final. We do not offer refunds, exchanges, or returns once an order has been prepared or picked up.
Chargebacks without a valid dispute are considered fraudulent. We reserve the right to pursue legal action or report misuse to payment processors and credit bureaus.
If there is an issue with your order, please contact us immediately at fieryhotchicken@gmail.com and we will make reasonable efforts to resolve it.
4. Liability Disclaimer
To the fullest extent permitted by law, Fiery Hot Nashville Chicken and its owners, employees, and affiliates shall not be liable for:
Any indirect, incidental, or consequential damages.
Personal injury, food reactions, or illness resulting from consumption of our food.
Any errors or delays in service, delivery, or website functionality.
By using our services or consuming our food, you agree to waive any claims or legal action against us.
5. Health and Safety
We follow all applicable local health and safety regulations. However, customers assume all risks associated with dining in or ordering takeout, especially during periods of heightened health concerns (e.g., COVID-19 or flu season).
6. Reservation of Rights
We reserve the right to refuse service to anyone for any reason, especially if there is suspected abuse, fraud, or disruptive behavior.
7. Intellectual Property
All website content, logos, branding, photos, and text are the intellectual property of Fiery Hot Nashville Chicken. You may not copy, reuse, or distribute any materials without express written permission.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Collin County, Texas, and you consent to the exclusive jurisdiction and venue of such courts.
9. Changes to Terms
We may update these Terms and Conditions at any time. Your continued use of our website or services constitutes acceptance of those changes.
10. Contact Us
For any questions about these Terms and Conditions, contact us at:
📍 Fiery Hot Nashville Chicken
📧 fieryhotchicken@gmail.com
📞 4698140959
Privacy Policy
Effective Date: 08/27/2021
Fiery Hot Nashville Chicken ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information when you visit our website, place an order, or contact us:
Name, email address, and phone number
Billing and shipping address
Payment information (processed securely by third-party providers; we do not store credit card details)
Order history and preferences
IP address, browser type, and browsing behavior on our site
2. How We Use Your Information
We use your personal information to:
Fulfill and deliver orders
Process payments and send receipts
Respond to customer service requests
Improve our website, products, and services
Send occasional promotional emails (only if you've opted in)
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with:
Payment processors (e.g., Stripe, Square) for secure transactions
Delivery partners for fulfilling orders
Email service providers to send notifications or newsletters (only if subscribed)
Law enforcement or regulatory agencies if required by law
All third-party providers we work with are required to maintain strict data protection standards.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic
Remember your preferences
Customize your experience
You can adjust cookie settings in your browser at any time. Disabling cookies may affect website functionality.
5. Data Security
We take reasonable security measures to protect your personal information, including encryption, firewalls, and secure access protocols. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location (e.g., California or EU), you may have the right to:
Access the personal data we hold about you
Request corrections or deletions
Opt out of marketing emails
Request that we do not sell or share your data (we don’t anyway)
To make a request, email us at [insert email address].
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., delivery apps or social media). We are not responsible for the content or privacy practices of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
📍 Fiery Hot Nashville Chicken
📧 fieryhotchicken@gmail.com
📞 4698140959